Last updated: October 19, 2026
The providers that process personal data on Hyrr's behalf to run the Hyrr AI Platform.
Each provider below is bound by a written agreement that limits its use of the data to providing its service to Hyrr and requires appropriate security. None of the AI providers may train its models on Hyrr's data. Providers marked optional receive data only when an employer turns on the feature that uses them.
Where data leaves the European Economic Area, the United Kingdom or Switzerland, the safeguard in the last column applies. How we protect transfers, and your rights, are explained in our Privacy Policy. We update this page before a new provider starts processing personal data, and customers are notified as their data processing agreement provides.
| Provider | Purpose | Personal data | Location | Transfer safeguard |
|---|---|---|---|---|
| Google LLCGoogle Cloud, Firebase, Vertex AI (Gemini) | Hosting, databases, file storage and sign-in; the AI interviewer, assessment and reports, the interview assistant (Copilot), Scout and the live trainer; identity face matching after an interview | All Platform data: accounts, applications, résumés, interview recordings and transcripts, assessments | United States (Google Cloud us-central1 region and US multi-region). Some Gemini requests are served through Google's global endpoint and may be processed in another Google region | EU-U.S. Data Privacy Framework, UK Extension and Swiss-U.S. framework (certified); Standard Contractual Clauses in the Google Cloud data processing addendum |
| OpenAIOpenAI API | Text embeddings for search and candidate matching, and model access in the optional AI coding lab | Text from profiles, résumés, job descriptions and interview summaries; prompts written in an AI coding lab | United States | Standard Contractual Clauses (via DPA) |
| AnthropicClaude APIoptional | The AI assistant inside the AI coding lab exercise | Prompts and code written during the exercise | United States and other countries where Anthropic processes requests | Standard Contractual Clauses, Modules 2 and 3, with the UK Addendum (via DPA) |
| SonioxSpeech-to-text | Live transcription of AI interviews | Interview audio and transcripts | United States | Data processing agreement |
| QdrantQdrant Cloud | Vector search for candidate matching and search | Embeddings of profile, résumé and interview text, with record identifiers | United States (Google Cloud us-east4) | Standard Contractual Clauses, Modules 2 and 3, with the UK International Data Transfer Addendum (via DPA) |
| Twilio (including SendGrid)SendGrid email, Twilio SMS and voice | Email notifications and invitations; text messages; phone interviews | Name, email address, phone number, message content; call audio for phone interviews | United States | EU-U.S. Data Privacy Framework, UK Extension and Swiss-U.S. framework (Twilio Inc., certified); Standard Contractual Clauses with the UK Addendum (via DPA) |
| StripeStripe payments and Stripe Identity | Payments and billing; identity verification when an employer requires it | Billing contact and payment details; for identity checks, ID document images, a selfie and the verification result | United States | EU-U.S. Data Privacy Framework, UK Extension and Swiss-U.S. framework (Stripe, LLC, certified); Standard Contractual Clauses with the UK Addendum (via DPA) |
| Recall.aiMeeting bot APIoptional | Joins human-led video interviews for the interview assistant (Copilot) | Meeting audio, video and transcript; participants' names | United States | Standard Contractual Clauses with the UK Addendum (via DPA) |
| MergeMerge unified APIoptional | Connecting an employer's applicant-tracking or HR system | Job, candidate and employee records the employer chooses to sync | United States | EU-U.S. Data Privacy Framework, UK Extension and Swiss-U.S. framework (certified); Standard Contractual Clauses, Module 3, with the UK Addendum (via DPA) |
| SanitySanity content platform | Hosting the content of our help pages and blog | No personal data | Global content delivery network | Not applicable (no personal data) |
Questions about our subprocessors, or a copy of the transfer safeguards: support@hyrr.ai. Hyrr Platform Inc., Office 261, 145 1/2 Church Street, Unit 5, Toronto, Ontario M5B 1Y4, Canada.